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Policies

Policies

At Vintage Victorian Dollhouse Wood Works we strive to provide you with the best products at the best prices. Your complete satisfaction with us is our goal.

Return Policy:

If, for any reason, you are not completely satisfied with your order from Vintage Victorian Dollhouse Wood Works, simply return it to us within 10 days of receipt, you must contact us via e-mail prior to you returning items. All items must be returned in the same condition in which they were shipped. Return shipping is at your expense. 

Custom Signs: 

After the checkout process is completed we will contact you within 24 hours via e-mail or you can e-mail us with your text for the sign. The next step in the process is you will be emailed a sign proof for your approval to go ahead and make your sign.  If you order several items including a custom order, all items will be shipped together. NO RETURNS on custom sign orders.

Shipping:

Orders will generally be shipped within 1-2 business days, if there is a delay in shipping you will be notified by email.

International Shipping: 

Shipping to  International Countries is a flat rate based on the total purchase value of your order sent via Int'l USPS shipping - estimate 6 to 16 days delivery time.


Damaged Items:

If an item is damaged in shipping, please contact us immediately upon receipt of your order.

Accepted Payments:

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Copyright 2017 Victorian Dollhouse Wood Works. All Rights Reserved.
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